A mother-daughter team helping local businesses grow
Polished CRM started with a simple idea: local businesses deserve the same sharp websites, fast follow-up, and smart advertising as the big brands - without the corporate runaround. We're a family team, and we treat your business like our own.
The team
Who you'll work with
Breanne Gorbutt
Marketing & Advertising
Breanne is an Emmy award-winning journalist turned marketer. She led a marketing agency that won a vendor contract with some of the largest health and wellness businesses and worked with their local franchises, managing more than $8 million in ad spend to help local businesses grow.
Kim Muldrow
Technology & Strategy
Kim is a former Google trainer and former school district Technology Director. She is Google certified and brings decades of experience teaching technology and leading digital strategy, now focused on helping local businesses build a stronger online presence.
Our values
What we stand for
Clarity
We say what we mean and skip the jargon. You always know what we're doing and why.
Responsiveness
Fast follow-up isn't just something we sell - it's how we work with you.
Honesty
We recommend what helps your business, not what pads a bill. No guarantees we can't keep.
Local focus
We care about local businesses because that's who we serve. Your community matters to us.
Let's talk about your business
Book a free call and we'll look at where you are and where you want to go.
Ready to get found and follow up faster?
Book a free call and we'll look at your website, your follow-up, and where you could show up better.